pkr100 Privacy Policy

1. Who We Are

1.1 This Privacy Policy is issued by pkr100 ("pkr100", "we", "us", "our"), the operator of the online casino and sports betting platform available at pkr100.vip (the "Platform").

1.2 pkr100 acts as the data controller with respect to the personal data of registered players and visitors to pkr100.vip. As data controller, pkr100 determines the purposes and means of processing personal data as described in this policy.

1.3 This policy applies to all individuals who register an account on pkr100, visit pkr100.vip without registering, or interact with pkr100 through any support or communication channel associated with the platform.

2. Personal Data We Collect

2.1 pkr100 collects the following categories of personal data:

2.2 pkr100 does not intentionally collect special category data (e.g., health data, religious beliefs, biometric data) unless specifically required by law enforcement or regulatory authority.

3. How We Collect Personal Data

3.1 Directly from you. The majority of personal data pkr100 holds is provided directly by you during account registration, KYC verification, deposit and withdrawal transactions, and when you contact our support team.

3.2 Automatically. When you access pkr100.vip, we automatically collect technical data including your IP address, device identifiers, browser type, and session activity through standard web server logs and first-party cookies.

3.3 From payment processors. When you deposit or withdraw via JazzCash, Easypaisa, bank transfer, or other payment methods, our payment processing partners share transaction confirmation data with pkr100 necessary to credit or debit your account balance.

3.4 From identity verification services. Where pkr100 uses a third-party KYC verification provider to authenticate your identity documents, that provider may share verification outcomes and risk flags with pkr100.

3.5 From fraud prevention tools. pkr100 may receive risk signals from third-party fraud prevention services relating to the technical footprint associated with your device or transaction patterns.

4. How We Use Your Personal Data

4.1 pkr100 uses your personal data for the following purposes:

• To create, maintain, and manage your pkr100 account;
• To process deposits and withdrawals via JazzCash, Easypaisa, bank transfer, and other supported payment methods;
• To verify your identity and age (18+) in compliance with our KYC obligations;
• To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activity;
• To comply with anti-money laundering (AML) and know-your-customer (KYC) regulatory obligations;
• To provide customer support and manage complaints;
• To enforce our Terms & Conditions and Responsible Gaming policies;
• To send transactional communications (account confirmation, deposit receipts, withdrawal notifications);
• To improve the performance, security, and user experience of the platform;
• To analyse platform usage and betting patterns at an aggregate, anonymised level.

4.2 pkr100 does not use your personal data for automated decision-making that produces significant legal effects on you without human review, except where such processing is required by law or necessary for fraud prevention.

5. Legal Basis for Processing

5.1 pkr100 processes your personal data on the following legal bases:

• Performance of a contract — processing necessary to operate your account and deliver the services you have registered for;
• Legal obligation — processing required to comply with KYC, AML, and other applicable regulatory requirements;
• Legitimate interests — processing for fraud prevention, platform security, and aggregate analytics, where those interests are not overridden by your privacy rights;
• Consent — where we have obtained your specific consent to use your data for a particular purpose, such as marketing communications (you may withdraw consent at any time).

6. Sharing Your Personal Data

6.1 pkr100 does not sell your personal data to third parties under any circumstances.

6.2 pkr100 may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors — JazzCash, Easypaisa, banking partners, and international payment providers, to process transactions on your account;
• KYC and identity verification providers — to verify your identity and age against document databases;
• Fraud prevention and AML service providers — to screen transactions against watchlists and identify suspicious patterns;
• Game content providers — game suppliers may receive session identifiers and bet data to provide gameplay and calculate results;
• IT service providers — cloud hosting, database management, and security service providers who process data on pkr100's behalf under data processing agreements;
• Law enforcement and regulatory authorities — where required by law, court order, or a competent regulatory authority.

6.3 All third-party processors engaged by pkr100 are contractually required to handle personal data securely and only for the purposes specified by pkr100.

7. Cookies & Tracking Technologies

7.1 pkr100.vip uses first-party cookies to maintain your login session, remember your preferences, and ensure the platform functions correctly. These cookies are strictly necessary and cannot be disabled without impairing platform functionality.

7.2 pkr100 uses analytics cookies to collect aggregated, anonymised data about how visitors interact with the platform. This information is used to improve platform performance and user experience. No individually identifiable data is included in analytics reports.

7.3 pkr100 does not use third-party advertising cookies or cross-site tracking technologies that would share your data with external advertising networks.

7.4 You can manage cookie preferences in your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the platform, including maintaining your logged-in state.

8. Data Retention

8.1 pkr100 retains personal data only for as long as necessary for the purposes set out in this policy, or as required by applicable law and regulation.

8.2 Account data and transaction records are retained for a minimum of five (5) years following account closure to satisfy AML regulatory retention obligations. KYC documents are retained for the same period.

8.3 Technical and usage data collected through logs is retained for up to twelve (12) months in identifiable form and thereafter retained only in anonymised, aggregated format.

8.4 Support communications are retained for three (3) years from the date of the last interaction, or longer where the communication is relevant to an ongoing dispute or regulatory investigation.

8.5 Following the expiry of the applicable retention period, pkr100 will securely delete or anonymise personal data in accordance with its data destruction procedures.

9. Data Security

9.1 pkr100 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your device and pkr100.vip;
• Secure hashing of account passwords — your original password is never stored in plain text;
• Mobile OTP two-factor authentication for login and sensitive account changes;
• Role-based access controls restricting staff access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing of the platform's infrastructure.

9.2 Notwithstanding the above, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pkr100 will notify affected users and relevant authorities in accordance with applicable obligations.

9.3 You are responsible for keeping your pkr100 login credentials confidential. pkr100 will not be liable for unauthorised access resulting from your failure to protect your account credentials.

10. Your Data Rights

10.1 Subject to applicable law, you have the following rights with respect to your personal data held by pkr100:

• Right of access — you may request a copy of the personal data pkr100 holds about you;
• Right to rectification — you may request correction of inaccurate or incomplete personal data;
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pkr100's legal retention obligations;
• Right to restriction — you may request that pkr100 restrict the processing of your personal data in certain circumstances;
• Right to data portability — you may request a structured, machine-readable copy of personal data you have provided to pkr100;
• Right to object — you may object to processing based on legitimate interests where your individual circumstances warrant it;
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10.2 To exercise any of the above rights, contact pkr100 via the support email address displayed in the footer of pkr100.vip. pkr100 will respond to verified requests within thirty (30) days. We may need to verify your identity before actioning certain requests.

10.3 pkr100 will not delete personal data that we are required to retain by law, including KYC and transaction records subject to AML retention obligations.

11. Children's Privacy

11.1 pkr100 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If pkr100 becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended and the personal data will be deleted except to the extent retention is required for regulatory purposes.

11.2 If you have reason to believe that a minor has registered an account on pkr100, please contact our support team immediately via the email address in the footer of this page.

12. International Data Transfers

12.1 pkr100 may transfer your personal data to service providers located outside Pakistan in connection with the delivery of platform services. Where such transfers occur, pkr100 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements with receiving parties.

12.2 pkr100 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first putting in place appropriate contractual safeguards.

13. Changes to This Privacy Policy

13.1 pkr100 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform services. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

13.2 Where changes are material, pkr100 will notify registered players via the contact details held on their account prior to the changes taking effect where reasonably practicable.

13.3 Continued use of pkr100 following notification of changes constitutes your acceptance of the updated Privacy Policy. If you do not accept the updated policy, you must close your account.

14. Contact Us

14.1 If you have questions about this Privacy Policy, wish to exercise a data right, or wish to raise a data-related complaint, please contact pkr100 using the support email address displayed in the footer of every page on pkr100.vip.

14.2 pkr100 takes data privacy complaints seriously and aims to resolve all queries within thirty (30) calendar days of receipt. For complaints that cannot be resolved to your satisfaction, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable to you.

14.3 For all responsible gaming matters including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page, which contains dedicated guidance for Pakistani players.